How Professional or Cloud-Managed Services Help Businesses

Looking for new ways to connect with customers, disrupt markets and create business values? Find out how cloud managed services can help modernise the IT environment and enable the digital  transformation of your company.

Covid-19 changed how businesses across domains operate, and cloud computing is the centrepiece of the new post-pandemic normal. Most companies benefit from partnering with a managed cloud services provider for their cloud computing needs. In fact, many companies step up their ‘cloud game’ even further with cloud managed services and get the most out of the technology without all the hassle.

Global Forecast report by MarketsandMarkets Research company suggests a growing market trend for cloud-managed services that is expected to reach USD 164 billion by 2027, from USD 99 billion in 2022. Let’s find out what drives this trend, making companies seek out a managed services provider to handle their cloud operations and how they stand to benefit.

What are cloud-managed services, and why do businesses need them?

There are two options for businesses that decide to migrate to the cloud: use a cloud infrastructure provider and be limited to the cloud services the provider offers. Or choose full-scale cloud managed services that remain with them even after they have set up the cloud solution and go beyond what regular cloud providers can provide.

A cloud service provider delivers cloud solutions tailored to your business needs, whether it’s cloud storage, cloud transformation services, cloud-native development, etc. However, you will still need to put in considerable effort to manage your cloud infrastructure going forward. Many people choose this option to reduce costs, but the cloud does require continuous management. Eventually, you will encounter the same issues you were trying to avoid by selecting the cloud in the first place.

Another choice would be to select cloud computing managed services, which are an ‘all-in-one’ solution. Your cloud service provider would be responsible for sustaining, updating, and repairing your cloud infrastructure with 24/7 support. In other words, they would take care of any and all of your cloud-related worries in the long term.

When to engage a cloud-managed service provider

Engaging with an experienced managed service provider can help you solve some of the toughest IT challenges:

  • Technology complexity
  • Demand for better availability and security
  • Implementation risk
  • High Capex
  • Multiple Compliance

According to Uptime’s 2022 Data Center Resiliency Survey, 80% of data centre managers and operators have experienced some type of outage in the past three years – a marginal increase over the norm, which has fluctuated between 70% and 80%.

Answer these simple questions to find out whether it is the right time to engage with an MSP.

  • Are you struggling with the management of your IT infrastructure or virtualisation?
  • Are you lacking enough skilful IT experts in-house or finding it hard to hire the right fit for your team?
  • Have you experienced downtime or reliability/availability issues during the past 12 months?
  • Do you have enough time for innovations or product development?
  • Are your customers satisfied with your services and their reliability and availability?
  • Are you trying to keep pace with all new technologies and innovations?

If you answered yes to any of the questions above, then it is the right time to discuss your IT needs and challenges with a managed service provider. Here’s how to engage a cloud managed service provider.

Managed-cloud services: What to expect

As part of their range of services, a reliable managed services provider might provide you with the following:

  • Proactive communication and 24/7 cloud support
  • System administration and operations
  • System monitoring, alerting and reporting
  • Single point of contact for client-facing support
  • Backup and disaster recovery
  • Developer support and training
  • Knowledge database for application for faster issue solving
  • Fast issue solving
  • SLA management

Benefits of working with a managed cloud services provider

When you choose to partner with an MSP, you gain the advantages of a dependable group of cloud specialists who take care of your cloud ecosystem and help streamline your business processes. The following are some of the benefits you will experience with your provider’s team managing cloud infrastructure for your enterprise.

  • Scalable resources
    The most crucial benefit of managed cloud computing is its scalability. Depending on business fluctuations, you can instantly scale up or down. Opting for a managed cloud means you don’t have to pay for or maintain excess resources.
  • Predictable spending
    Your managed services provider typically offers a subscription plan that can be customised to your organisation’s IT needs for the optimal service-to-price ratio. You can scale your managed cloud team at any time according to demand.
  • Robust infrastructure
    Your MSP will provide you with services that are best suited to your workloads and planned budget and optimise performance to achieve desired business value outcomes. A reputable managed services provider will keep you updated with regular performance metrics reports, help you configure your managed cloud infrastructure, and constantly improve your solution.
  • Consistent compliance
    Don’t worry about your data protection requirements. Your provider can develop a safe cloud environment and implement effective compliance strategies no matter what industry you’re in, from healthcare to finance.
  • Data safety and recover
    Data loss is a security risk that you want to avoid at all costs. In addition to regular backups and fast recovery, cloud-based managed services also provide data source reservations.
  • Service Level Agreements
    With an MCSP, your provider promises to maintain service continuity for your business while delivering agreed-upon service levels.
  • Integrated services
    You can easily create a cloud environment that integrates with your existing systems. An MSP gives you the flexibility to select a cloud solution that best suits your business objectives. This allows you to prioritise spending and focus on growth.

Cloud Implementation

Rolling out managed cloud solutions across your business is simple. Briefly, here’s how it works.

  • You decide what you need from cloud computing, taking into consideration your budget and security needs.
  • With the support of a managed cloud provider, you pick the right cloud for your business.
  • Set up a phased migration plan so everything going over to the cloud moves there in manageable stages.
  • Offer training and support to your employees.
  • Your managed cloud provider can talk you through these stages in detail, so you’ll be supported every step of the way.

Get Started With Cloud Managed Solutions with Ether

Ether is a dedicated and personalised cloud managed solutions provider. Ether can assist you in carrying out your long-term strategic plans by managing your Cloud ecosystem from deployment to maintenance. Our managed teams are composed of experienced Cloud engineers handpicked to fit your specific needs and vision for the project. Your managed team is one point of responsibility that ensures a stable cloud environment and averts any potential issues in security or compliance.

A managed cloud provides crucial benefits across your business, from boosting operational efficiency to reducing your IT costs. Contact us today for more information on managed cloud services and how to take your company online.